FAQ

You can follow these steps to create events on Flakex:
To organize a class:

- Step 1: Click on the “+” button on the home page
- Step 2: Select class
- Step 3: Choose the type of sport you’re hosting
- Step 4: Add a title and description
- Step 5: Add your pricing and optional settings
- Step 6: Set up your weekly schedule
- Step 7: Click on the Recurring options if your classes happens regularly
- Step 8: Set up your location(s)
- Step 9: Your classes are now seen by all users!
- Step 10: Optional - you can invite other people to your classes by swiping users right or selecting a share option below.

To organize an activity:

- Step 1: Click on the “+” button on the home page
- Step 2: Select activity
- Step 3: Choose the type of sport you’re hosting
- Step 4: Select the date and select a recurring option if you host this activity regularly
- Step 5: Choose a location
- Step 6: Choose whether your activity is free or paid
- Step 7: You can set up other optional settings
- Step 8: Click on "Done"
- Step 9: Your activities are now seen by all users!
- Step 10: Optional - you can invite other people to your activities by swiping users right or selecting a share option below.

Here are the steps to follow to get started as an organizer:
- Step 1: Create an account on Flakex
- Step 2: Go to your profile
- Step 3: Click on your profile bar
- Step 4: Add a description of yourself as an organizer.
- Step 5: Go back to the home screen
- Step 6: Click on the “+” button
- Step 7: Choose whether you’re organizing a class or an activity

If you organize a class:
- Step 1: Choose the type of sport you’re hosting
- Step 2: Add a title and description
- Step 3: Add your pricing and optional settings
- Step 4: Set up your weekly schedule
- Step 5: Click on the Recurring options if your classes happens regularly
- Step 6: Set up your location(s)
- Step 7: Your classes are now seen by all users!
- Step 8: Optional - you can invite other people to your classes by swiping users right or selecting a share option below.

If you organize an activity:
- Step 1: Choose the type of sport you’re hosting
- Step 2: Select the date and select a recurring option if you host this activity regularly
- Step 3: Choose a location
- Step 4: Choose whether your activity is free or paid
- Step 5: You can set up other optional settings
- Step 6: Click on Done
- Step 7: Your activities are now seen by all users!
- Step 8: Optional - you can invite other people to your activities by swiping users right or selecting a share option below.

You can also tag us in your posts and stories on Instagram at @goflakex for a chance to be reshared. Don't forget to include your event links and encourage people to register through the app!
Are you hosting events around Málaga? Reach out to us, and we'll provide you with the link to our WhatsApp group. Share your event links there for added visibility!

Yes, you can set up recurring events for regular events. You’ll have the following options: daily, weekly, bi-weekly, tri-weekly, and monthly.

Yes you can! When creating an event, you can set up a minimum number of participants. If the minimum of participants isn't reached one hour before the start of the event, it will be canceled. Participants will receive a notification telling them about the cancellation, and they will receive a full refund if it’s a paid event.

Every 3 months you will receive a notification asking if your events are still ongoing. If you say yes, your events will stay live. If you say no or don’t reply within 7 days, your events will expire.

For now you must organize on-site events in order to add them to Flakex.

Yes, anyone on the app can create events and get global visibility for free.

Unless you create private activities, your events will be visible by all Flakex users all around the globe.

Absolutely. Here is how:
- Step 1: Open the “Calendar”
- Step 2: Select the event you’re organizing
- Step 3: lick on the share button
- Step 4: You can invite Flakex users or send the event link to other platforms

We are happy to help you get more visibility. To do so, you can fill in this form here.

That’s exciting! We are currently creating a new version where you will be able to add clubs, facilities, and tournaments!

To edit an event:
- Step 1: Open the “Calendar”
- Step 2: Open the event that you wish to edit
- Step 3: Make your edits
- Step 4: Click on “Save changes”

Yes, you can specify the minimum and maximum number of participants allowed for your event during the event creation process.

Yes, to cancel an event:
- Step 1: Open the “Calendar”
- Step 2: Open the event that you wish to cancel
- Step 3: Click on “Cancel”
- Step 4: If this event is recurring, choose whether you wish to cancel one event, the events of this week, or all events

If you cancel an event, participants will be notified, and any payments made will be refunded.

Yes, you can create events that have a minimum number of participants. If this number is not met an hour before, the event will be automatically canceled.

Once someone joins your event, you'll be notified, and you can view the list of participants in the event details. Additionally, a chat will be automatically created between you and all participants.

Yes! Flakex automatically generates a list of participants when users join your event. Once your event starts, the app will automatically track who showed up. And if a participant arrives without their phone, you can always still check them in manually.

To update your cancellation policy:
- Step 1: Go to your profile
- Step 2: Click “My cancellation policy”
- Step 3: Choose your preferred cancelation policy option between flexible, moderate, and strict
- Step 4: Click “Save”

When a participant cancels their attendance to your event, you will receive a notification, and their spot may be opened up for other participants to join. Depending on your cancellation policy, the participant may be eligible for a refund.

At the end of your events, all participants will receive a notification asking them to leave feedback. On top of that you can also chat with your community and ask them to leave a review.

At the end of your events, all participants will receive a You will have 10 days to accept or refuse this request. If you refuse, the Flakex team will examine the dispute and make the final decision.